Paper Jam Problems
- Cancel the print job from your computer, if necessary.
- Gently pull out any jammed paper from the output tray and sheet feeder.
- Press the start button to resume printing. …
- Press the power button to turn the product off.
- Lift up the scanner unit, and remove the jammed paper and any torn pieces.
In this regard, how do you troubleshoot paper jam?
If you have problems with paper jams, try these solutions: Cancel the print job from your computer, if necessary. Gently pull out any jammed paper from the output tray and sheet feeder. Press the B&W copy button or the color copy button to resume printing.
Accordingly, why does my printer keep jamming paper? If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.