Clear jammed paper from the rear access door
- Turn the knob on the rear access door counter-clockwise.
- Remove the door.
- Pull the jammed paper out of the printer.
- Check to make sure no scraps of paper are stuck in the printer.
- Put the rear access door back into the printer.
- Turn the knob on the door clockwise.
One may also ask, why does it say paper jam when there is no paper jam?
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. … So even though there’s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
Also question is, why does my printer keep having paper jam? If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.