The most common cause of paper jams is the paper; please check the user manual to make sure the media being used is recommended for the printer. Also, make sure the printer and driver setting match the paper type. When the printer displays Jam 2, the paper has failed to pass through the paper exit area.
Secondly, how do you fix a jammed paper printer?
Remove the paper following the procedure below.
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier. …
- Open the Rear Cover. …
- Pull the paper out slowly. …
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.
Subsequently, how do you fix a paper jam issue? Close the doors and plug in the printer
Turn the printer back on and give it a test run. (Most printers print a test page after you press and hold the “resume” button, until the machine starts back up.) With any luck, the problem should be resolved!