What do I do when my printer says paper jam but there is none Brother?

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Unplug your Brother machine from the AC power outlet (electrical socket). If the paper support flap is open, close it, and then close the paper support. Pull the paper tray (1) completely out of the machine. Pull the two green levers inside the machine to release the jammed paper.

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Moreover, how do I clear my Brother printer media jam?

Clear paper jams.

  1. Open the front cover and leave the machine for at least 10 minutes to cool down. …
  2. Slowly take out the drum unit and toner cartridge assembly. …
  3. Close the front cover. …
  4. Pull the paper tray completely out of the machine.
  5. Use both hands to slowly pull out the jammed paper.
Also know, how do you get rid of a paper jam message? How do I clear the message “PAPER JAM” or “PRINTER JAM” from the display?

  1. Reset the machine by lifting the scanner cover from the front of the machine and then closing it. …
  2. Remove the Jam Clear Cover (1).

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